Give us feedback
We would love to hear from you if you have any comments or compliments about our service, or any ideas as to how we can improve.
Alternatively, if you are an Owner or their representative and wish to complain about something we have done or failed to do, we will address this and respond appropriately. We will not treat anyone who makes a complaint any differently because they have done so. Click the button below to view our complaints policy in full detail.
We would love to hear from you if you have any comments or compliments about our service, or any ideas as to how we can improve.
Alternatively, if you are an Owner or their representative and wish to complain about something we have done or failed to do, we will address this and respond appropriately. We will not treat anyone who makes a complaint any differently because they have done so.
You'll find our contact details below, or alternatively you can send us a message using the form at the bottom of the page.
Call us
You can call our head office on 0800 389 9384, or 01789 292952.
Email us
You can send an email to [email protected] and one of the team will be in touch.
Write to us
Our head office address is: Retirement Security Limited, Unit 3, Wellesbourne Distribution Park, Loxley Road, Warwick, CV35 9JY
Send us a message
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Retirement Security is a member of the Associated Retirement Community Operators (ARCO). As an ‘Approved Operator’, we aim to comply with the ARCO Consumer Code at all times. The Code promotes high standards and sets a benchmark for good practice for Integrated Retirement Communities.
We’re also a member of the Association Of Retirement Housing Managers (ARHM). Their mission is to “continually raise standards within the sector by promoting best practice and ethics amongst those managing retirement housing.” Being registered with ARHM and adhering to the guidance set out in their Code of Practice is an indicator of the high operational standards Retirement Security maintains across each Court.
Retirement Security is a member of the Associated Retirement Community Operators (ARCO). As an ‘Approved Operator’, we aim to comply with the ARCO Consumer Code at all times. The Code promotes high standards and sets a benchmark for good practice for Integrated Retirement Communities.
We’re also a member of the Association Of Retirement Housing Managers (ARHM). Their mission is to “continually raise standards within the sector by promoting best practice and ethics amongst those managing retirement housing.” Being registered with ARHM and adhering to the guidance set out in their Code of Practice is an indicator of the high operational standards Retirement Security maintains across each Court.
Retirement Security is a member of the Associated Retirement Community Operators (ARCO). As an ‘Approved Operator’, we aim to comply with the ARCO Consumer Code at all times. The Code promotes high standards and sets a benchmark for good practice for Integrated Retirement Communities.
We’re also a member of the Association Of Retirement Housing Managers (ARHM). Their mission is to “continually raise standards within the sector by promoting best practice and ethics amongst those managing retirement housing.” Being registered with ARHM and adhering to the guidance set out in their Code of Practice is an indicator of the high operational standards Retirement Security maintains across each Court.
Do you have questions you'd like to ask us?
Please give us a call on:
0800 389 9384
or fill in the form below and one of our dedicated team will get back to you.
