Give us feedback

We would love to hear from you if you have any comments or compliments about our service, or any ideas as to how we can improve.

Alternatively, if you are an Owner or their representative and wish to complain about something we have done or failed to do, we will address this and respond appropriately. We will not treat anyone who makes a complaint any differently because they have done so. Click the button below to view our complaints policy in full detail.

Our Complaints Policy

We would love to hear from you if you have any comments or compliments about our service, or any ideas as to how we can improve.

Alternatively, if you are an Owner or their representative and wish to complain about something we have done or failed to do, we will address this and respond appropriately. We will not treat anyone who makes a complaint any differently because they have done so.

You'll find our contact details below, or alternatively you can send us a message using the form at the bottom of the page.

Our Complaints Policy

Call us

You can call our head office on 0800 389 9384, or 01789 292952.

Email us

You can send an email to [email protected] and one of the team will be in touch.

Write to us

Our head office address is: Retirement Security Limited, Unit 3, Wellesbourne Distribution Park, Loxley Road, Warwick, CV35 9JY

Send us a message

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