Using Retirement Security as your management company not only provides you with our comprehensive range of services but also includes exclusive access to a range of additional benefits.

Court Manager Support

• Assigned Services Manager
• ARHM Code of Practice
• Property Redress Scheme
• Financial systems – general help and advice
• Budget preparation
• Office of National Statistic returns
• General management – including maintenance, expenditure control, debt recovery, health & safety, environmental health
• Safeguarding
• Complaints handling

Company Secretary Duties

• Court Director support – understanding of roles and responsibilities
• Attendance at AGM’s
• Preparation and circulation of Board papers
• Attendance at Board meetings
• Preparation and circulation of minutes
• Implementation of Board decisions
• Election of the Directors and returns to Companies House
• Maintenance of the Shareholders Register for the Owners Company

Human Resources Support

• Recruitment
• Supervision, Training and Development
• Employee Handbook
• Contracts of Employment and associated compliance documentation
• Disciplinary matters, in consultation with the Board of Directors
• Behaviours & Culture
• Annual Leave
• Policies & Procedures – in line with current Employment Law
• HR management software
• Legal representation in Employment Tribunals, with insurance cover
• Disclosure & Barring service

Finance Support

• Review both statutory and management accounts
• Liaise with Court accountants to help with any queries/problems
• Assist with the preparation and review of the annual budget in partnership with the Services Manager, Court Manager and Court Board of Directors
• Distribution of budget documentation to Owners and Court Accountant
• Calculate, produce and distribute DWP budget reports, to assist Owners who receive/or may be entitled to Pension Credit
• Calculate charge out rates, along with the basic wage rates from the budget, and submit to Court Manager and Accountant
• Administer Court Manager and Duty Manager resales bonuses – including payment instruction to Court Accountants and sending payment to Courts to cover their payroll cost
• Liaise with the Court Accountant in the provision of the quarterly management accounts, statutory accounts and any difficulties with the monthly payroll. Ensuring your payment to the Court Accountant is kept to a minimum

Property Support

• Manage the appointment of a new Court Surveyor through a tender process
• Assist with disputes and/or termination of a Court Surveyor
• Liaise with Court Surveyor, particularly with regard to life-cycle/quinquennial reports and annual reviews
• Liaise with Court Surveyor in obtaining estimates for remedial work
• Liaise with Health & Safety Contractor to ensure compliance
• Property inspection & valuation prior to (new) resale process
• Insurance – arranging the policy and assist in administering claims
• Section 20 notices – in accordance with the Landlord & Tenant Act

Welfare & Wellbeing Support

• Raise awareness of both non-means and means tested benefits such as Attendance Allowance, Pension Credit and Council Tax Benefit
• Assist with completing application forms, reconsiderations and appeals
• General advice and help with DWP and Local Authority regulations
• Confidential visits with Owners regarding finance and health

Exclusive Benefits

• The £350 administration fee is not charged for new owners when obtaining a licence to occupy for early residency as part of a sale (all applicants pay the standard legal costs of £900)
• Within the existing RS ‘single term’ rental model, we will not charge the £500 administration or seek other associated fees.
• The administration fees for undertaking alterations within an Owners’ apartment are not charged
• Freeholder inspections fees are not charged
• Opportunity to obtain a lease extension at a discounted price
• Opportunity for Courts to participate in the RS block insurance policy
• Bonus for Court Managers assisting in resales
• Gifts for new owners (meals, handyman hours and flowers)
• Publication and distribution of Owners handbooks, annual key facts documents and regular Court Circulars

Coming Soon

• Launch of NEW Retirement Security website – Particular focus on resales
• Launch of a bespoke IT management system – Allowing Court Managers access to our data
• Introduction of an uncapped resales bonus scheme for Court Managers