Court Visits, and a New Interim Managing Director
A message from Bob Bessell, Chairman of the Board
Since our last issue I have had the opportunity to visit many of our Courts and will continue with these visits over the coming months.
My time spent with Boards of Directors and Court Managers has been invaluable. I have actively listened to your encouraging feedback to ensure we deliver the best possible service to our Courts.
Retirement Security prides itself on its unique model. Courts operate on a not-for-profit basis and Owners, with the support of your own Board of Directors, are the decision makers. You have the control of your own destiny, and we will endeavour to always provide you with the support and guidance you need.
It has been very reassuring to hear from you that our model was one of the main reasons you decided to move into our Courts and that you are very passionate about retaining the model now and in the future.
Our Owners are at the heart of everything we do. We strive for our Owners to live an independent, happy and fulfilled life. Two of the main concerns for many of our Owners are financial and health & wellbeing. We have always provided support in these areas and are committed to continue to do so.
Following the recent departure of our CEO. I have acted upon your feedback, and I am delighted to announce that our very own Michelle Hackett has accepted the interim position of Managing Director.
Michelle has a wealth of Business Management and Regulatory experience, a BA (Hons) in Business and 11 years operational experience within Retirement Security. She is a very well-respected member of staff both within the business and within our Courts.
Those who have had the pleasure of working with Michelle know that she is very much a ‘hands-on’ leader. She is therefore keen to visit all of our Courts as soon as possible, when it is intended for her to meet both the Boards of Directors and the Owners, who will have an opportunity to ask her views and let her know their opinions, both of what they value in the present arrangements and the changes they would recommend.
I am sure you will all join me in supporting Michelle in this challenging new role.
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A message from Bob Bessell, Chairman of the Board
Since our last issue I have had the opportunity to visit many of our Courts and will continue with these visits over the coming months.
My time spent with Boards of Directors and Court Managers has been invaluable. I have actively listened to your encouraging feedback to ensure we deliver the best possible service to our Courts.
Retirement Security prides itself on its unique model. Courts operate on a not-for-profit basis and Owners, with the support of your own Board of Directors, are the decision makers. You have the control of your own destiny, and we will endeavour to always provide you with the support and guidance you need.
It has been very reassuring to hear from you that our model was one of the main reasons you decided to move into our Courts and that you are very passionate about retaining the model now and in the future.
Our Owners are at the heart of everything we do. We strive for our Owners to live an independent, happy and fulfilled life. Two of the main concerns for many of our Owners are financial and health & wellbeing. We have always provided support in these areas and are committed to continue to do so.
Following the recent departure of our CEO. I have acted upon your feedback, and I am delighted to announce that our very own Michelle Hackett has accepted the interim position of Managing Director.
Michelle has a wealth of Business Management and Regulatory experience, a BA (Hons) in Business and 11 years operational experience within Retirement Security. She is a very well-respected member of staff both within the business and within our Courts.
Those who have had the pleasure of working with Michelle know that she is very much a ‘hands-on’ leader. She is therefore keen to visit all of our Courts as soon as possible, when it is intended for her to meet both the Boards of Directors and the Owners, who will have an opportunity to ask her views and let her know their opinions, both of what they value in the present arrangements and the changes they would recommend.
I am sure you will all join me in supporting Michelle in this challenging new role.